How to delete your data

MetaDay AI Ltd. This page explains how to ask us to delete your data, what we delete, what we keep and how long it takes. The full detail is in our Privacy Policy.

How to ask

• You don't have a MetaDay account: use the removal page at https://app.metaday.ai/remove-my-data. You don't need an account. Enter your name and email, type the code we email you and send the form: we check right away, delete what we hold and email you the result. You can also write to info@metaday.ai.
• You have a MetaDay account: sign in, open Settings and choose Delete account. On a free plan your account is deleted right away, along with any company you own. If you own a company on a paid plan, or a company with billing records we must keep, the button won't work: write to info@metaday.ai and our team handles it with you within 48 working hours.
• You applied to a job through a job board: ask the employer by replying to its email. You can also write to info@metaday.ai.
• We contacted you for a company: write to info@metaday.ai and tell us the number or address we contacted. If we emailed you or found you on LinkedIn, you can also use the removal page.

What we delete

We delete the personal data we hold about you and can link to you: your profile, your contact details, and your messages, call records and interview answers. We match on the email or LinkedIn profile you give us. If we only have your phone number, say so and we look it up by hand.

The company that held your data is told you were removed.

What we keep, and why

• A minimal record of your request, so we don't contact you again.
• Billing records, because tax and accounting law requires us to keep them, for up to 7 years.

A hiring company you dealt with through MetaDay may hold your details as its own records. It answers for those, and you can ask it directly too.

If you don't ask

No application or profile is deleted automatically. Every 24 months, the company that holds your data reviews anything that has gone quiet, and a real person decides what stays. A company deletes an application only after typing DELETE to confirm. Recordings of AI video interviews are deleted after 30 days unless the hiring team keeps one.

How long it takes

Delete your account in Settings, or remove your data on the removal page. When you ask, it runs on its own after you confirm by email. We answer within one month: if part of it needs our team (for example a LinkedIn URL without an email, or an email several people share), it is done within that time.

Questions

Write to info@metaday.ai. You can also contact your data protection authority.